FAQ | Rekotrade: Global Motor Vehicle Trading Company-clone

FAQS

What is Rekotrade Online Automobile Marketplace?

Rekotrade marketplace is a B2B and B2C website, gathers more than a thousand cars inventory regularly on sale offers the easiest buying experience and process, our convenient one-stop service, to buyers worldwide..

Is there any cost for member registration?

No, there is no charge at any moment for using the system.

How to buy a car?

First, you will need to become a registered buyer. To do so, please simply complete the buyer registration form simply complete the buyer registration form. Our system will create your login credential; once your account is confirmed and activated within the next 24 hours, you can start buying any cars you are interested in from our inventory.

How can I sell my cars on Rekotrade marketplace?

First, you will need to become a registered buyer. To do so, please simply complete the contact form here, then we will contact and send you the registration form. Right away the registration process is done, you will be able to start uploading your inventory to our system and selling them worldwide. Please note that only car dealers can register with us. n process.

From which country will Rekotrade export the car?

You can find the departing country on the detail of each car.

Are there any extra charges that I have to pay for buying a car?

The All-In price shown in US dollars on the detail page of each car is calculated automatically by our system. All-In price will include the price of the car, and case by case, the shipping freight to the main port in your country, Pre-inspection, and Marine insurance cost. You can check the details by clicking [All-In Price Breakdown] button. Also, you can change the shipping setting and choose from the available options. However, All-In Price does not include the Import duty, Registration fee, Compliance fee, and any other fees that may occur according to your country's import regulations. You are responsible for checking them before buying the car.

Can I buy at FOB price?

Yes, in some cases we will be able to handle it. Please contact us for further details.

How can I make the payment of my car?

At this moment, we only accept payment by telegraphic transfer to our designated bank account, detail information as shown on our invoice. We do not accept other payment methods such as credit cards, paypal, debit cards, etc. In any case, please do not deposit to any bank account not listed on our invoice.

How many days do I have to make the payment?

After you received an invoice issued from us by email for sales confirmation, you have 48 business hours to make the payment.

In how many days will my car arrives?

As it depends on the shipping company's schedule, we will advise you the delivery time after we received your payment. The process would be smooth, and we will always be with you along the path, notifying you or answering you whenever you want to ask.

Can I cancel my order?

No, you cannot cancel your order after buying is confirmed and agreed. Please refer to the Terms & Policy here.

Can I change the port of destination?

Yes, you can change the shipping setting and choose from the available options by clicking [All-In Price Breakdown] button.

I cannot find the port of destination I preferred. What should I do?

Please contact us for further information.

How about the warranty?

We do not provide the warranty for the used cars sold aboard.

What should I do when experiencing Issues while interacting with our website?

You can find the Contact Us form on the home page. Simply fill out the form and specify the issue you are experiencing. We will assist you promptly.

How can I stop receiving email??

We apologize for any inconvenience caused, please contact us here.

What should I do if I forgot the log-in password?

Please click the “Forgot Password?” link in the “Login Form" on the homepage or in the toolbar and follow the guides.

I am looking for a specific model, what can I do?

Please click notify me on the top bar to ask for a buying solution.